We have years of experience in presenting courses such as the induction of new staff, refresher training and subjects as mentioned below.

We can develop specific training material to customise courses to satisfy your training needs, or we can present courses using your own training material. Courses can be conducted on site, reducing travel time and costs for your people.

The following subject list shows some areas of training provided. This list is not all-inclusive, therefore please contact us to discuss your requirements.


Airline and station start-up and management
Airline economics
Airline station management
Airline supervisory skills
Cost reduction strategies
Improving punctuality
Introduction to international aviation and airlaw
Leadership skills for airline management
Managerial skills for airline managers
Managing customer services
Managing people through change
Safety Management Systems
Strategic planning
Training needs analysis

Air cargo

Air cargo skills and procedures
Dangerous goods regulations

Ground handling

Aircraft handling (ground procedures, turn around management)
Baggage handling
Customer services (airport ground staff)
Load control and load control for non-load controllers
Ramp control (handling)
Ramp resource management
Ramp safety


Airline fleet planning
Crew scheduling
Flight operations management/EU-OPS1/ETOPS
Network scheduling (including slot management)


A346 Arr RIO

Flight Operations